It’s a scary thing leaving your vulnerable loved one in the hands of others. We have all seen those stories in the news. It sure leaves a terrible fear in my stomach when I think about it. But being there every day, day after day to make sure things are Read more…
Participative v Authoritarian Do you believe your staff love their work and take pride in doing the best possible job? Or do you think that they see it as a burden, and just do it for the money? These assumptions can influence how you deal with people. Douglas McGregor in Read more…
As a leader part of your role is to help your team to be very clear on their purpose and where they are heading. Writing a manifesto can help you clarify what you believe and what type of contribution you want your team to make to your family member’s life Read more…
Trust is Key When your family member’s support workers feel you trust them, they will be more willing to voice concerns and offer suggestions to improve on the way things are done. If there is trust among team members they can focus on delivering the best outcomes without the worry Read more…
Are you coordinating all the daily tasks you support team members do? Then you are being the team manager and that’s not sustainable. The first step to stepping back and becoming a leader and not a manager is to delegate responsibility for coordinating these daily tasks. But that’s not Read more…
Ever been to a meeting that was a total waste of your time or you felt you couldn’t have your say without having your head shot off? Yes, me too. Terrible aren’t they. But a well run, safe and productive team meeting can be the best thing for your team. Read more…