Workshop Your Support Worker Job Advert

This online webinar/workshop is presented by Sheree Henley, Founder of The Good Life Builders.

  • Are you struggling to find disability support workers?
  • Perhaps your job adverts are not attracting the right kind of people?
  • Perhaps you live in a small town and you are competing for workers in a very “thin market”.

A good job advert includes more than just required hours, skills and experience. It needs a “vibe” that is attractive to the right people.  We will cover how to make your advert highly attractive to the right kind of people and also to repel the wrong kind. At the end of the webinar you will have drafted your job advert and got some ideas about where you might post it to get the right people.

Introduction to Podio

This webinar will cover:

How Podio works

  1. Licencing costs
  2. How to use web forms to reduce the cost of using Podio
  3. How the Good Life Builders can to use Podio for the specific purpose of managing your disability support team for your family member.

The webinar is  presented by Sheree Henley, Founder of the Good Life Builders and long time user of Podio for managing supports for her son Isaac. Sheree has also over 15 years working as an IT business analyst, responsible for analysing the needs of users and ensuring IT tools align with their needs.

An introduction to training strategies that promote capacity building

Quite often the learner with a disability is blamed for not learning a skill when in fact it is the trainer that lacks the knowledge on how to train.

Join Dr June Alexander for an introduction to strategies that promote capacity building that every worker in the disability field should have in their toolbox.

Dr June Alexander is from Disability and Community Inclusion at Flinders University. June has been working in the disability sector for over 30 years.

Running a Board Meeting

Thinking about setting up a board to craft and safeguard the good life of your family member with a disability and oversee their support?
What might a board meeting look like?
What are the responsibilities of board members when it comes to decision making?
In this webinar Sheree Henley will share her experience running board meetings and her learnings from her studies in a Diploma of Governance.
Sheree has had a family governance board since 2014 that overseas the creation and safeguarding of her son’s good life and the quality of support provided by a team of directly employed staff.
The webinar will also include non compulsory audience participation in a board meeting role play to experience what it might be like being a member of a family governance board.

Governance vs management - oversee, not do

This webinar is presented by Sheree Henley, Director of The Good Life Builders. Sheree has been using the Family Governance Model for 9 years.
This webinar will help you think about how you might delegate administrative and management tasks to paid supports and just oversee the work of the team. We will look at strategies to lighten your workload so that you don’t have to get involved in all the day to day work of running of your support team but still maintain oversight to ensure quality support is provided.
In this webinar Sheree will also cover the benefits of having a family governance board as well as what the roles and responsibilities are of board members and what they might look like in action.

Establishing a teaching and learning culture in your support team

Do you spend time and money training your staff but find there is little or no improvement? Having knowledgeable staff is only one step to ensuring people with disability receive the support they deserve. This webinar outlines how to establish a teaching and learning culture to assist staff to utilise their skills effectively.

This webinar is presented by Dr June Alexander from Disability and Community Inclusion at Flinders University. June has been working in the disability sector for over 30 years. Information presented in this webinar is a culmination of June’s research and management experience.

Individualised Living

Libby Ellis will be sharing three key steps that can help us move from idea to reality on the big journey to having your own home – including “the housing bit”.

We’ll have time for questions and to share some things we’re doing at Mable.

Libby Ellis has worked with people with disability and their families to create individualised living arrangements before and since the NDIS. Libby’s brother moved out of a group home and has lived in his own home since the mid 1990s. He has lived with a range of supportive housemates. He has a significant intellectual disability. Libby’s family help him self manage his Plan. His core team is made up of – family, two supportive housemates, a circle we call a Governance Group, a team leader and 6 support workers.

You can watch a short video of the two of them talking about self managing here –

You can read the longer story here if you are keen!

Libby is also the Individualised Living Program Manager at Mable.

Psychosocial Health and Safety Laws - what you need to know and do

There have been some recent changes to Health and Safety laws around psycho social health. Psychosocial hazards are hazards that may cause harm to psychological health and wellbeing.

Common psychosocial hazards include high workloads, remote or isolated work, lack of autonomy, poor organisational change management, lack of role clarity, workplace harassment, inadequate reward or recognition, violence and aggression, traumatic events, and workplace conflict.

This webinar will be presented by Michelle Gabauer who is the Principal consultant at Effective HR. In this webinar Michelle will explain these risks further and help you understand what you need to put in place as an employer of support staff.

Exploring Microenterprises

This webinar is presented by Helen Neale from Community Living Project about Micro Enterprise as a career option for people with disability.

Helen’s son Tom has been operating his Micro Enterprise, “Ground Control by Major Tom” for 6 years and she now is the Project Lead of an ILC grant called “Discover Micro Enterprise- Exploring Possibilities”.

Helen will cover…..

  • Why a Micro Enterprise
  • How you can use a NDIS plan to establish and operate a Micro Enterprise
  • Provide examples of Enterprise Owners and how their life has been enriched with genuine connection to community through their Micro Enterprise

Contractors v Employees: What you need to know

This webinar will be presented by Hayley Tutton from Effective HR.

Hayley Tutton is a degree trained Human Resources and Industrial Relations consultant with our partners Effective HR. She has years of experience across many sectors including disability support.

In this webinar Hayley will cover:

  • What is the difference between a Contractor and an Employee?
  • What are your responsibilities around hiring a contractor vs hiring an employee?
  • When might it be more appropriate to hire a contractor over hiring them as an employee?

Inducting Staff

This webinar will be presented by Sheree Henley.

Sheree is the founder of The Good Life Builders. She has been directly employing staff now for almost 7 years. She also brings experience of working as a business analyst in the government and education sectors which gives her an excellent understanding of business process management including staff training and induction. She also worked as a secondary and university educator so has an excellent understanding of how to support people to learn.

In this webinar Sheree will cover:

  • Why a good induction process is important
  • What to cover in your staff induction
  • How to structure your learning materials to get better outcomes
  • Giving your buddy shifts structure and purpose
  • Checking staff learning

How can communication supports help people who do not speak build relationships?

This webinar will be presented by Sheree Henley, founder of The Good Life Builders and mother to Isaac, a 25 year old man that does not use speech to communicate. She will be co presenting with Harriet Korner who is a speech therapist with over 30 years of experience. Harriet runs her own consulting business and provides coaching and mentoring services for people with disability, speech therapists, teachers, disability support workers and families.

When a person does not use spoken words to communicate, building relationships can be challenging. Support workers have an important role in creating environments that encourage communication for the purpose of building relationships.

Unfortunately, support workers sometimes have little experience in alternative communication or in supporting the development of relationships. So how can we families help support workers to do this role better?

In this webinar, Sheree and Harriet will share:

  • Mindset beliefs that support workers need to have to do this role well
  • Common objections people have to using AAC and how to overcome them
  • Building fluency in using alternative communication methods
  • Techniques for supporting conversations between your family member with a disability and people in the community that go beyond just saying hi.

Setting up a Microenterprise - Bolzy's Go4

A basic tenet of social role valorisation theory is the notion that the good things any society has to offer are more easily accessible to people who have valued social roles. Therefore valued social roles and the positive status that typically attends them are a key to obtaining the benefits inherent in any given culture.

Bolzy’s Go4 Service is a locally run business supporting the people of Mackay. It was set up by Michelle and Garth Boles for their son Ryan, who has Cohen Syndrome. After Ryan finished his schooling there was little for him to do. Michelle and Garth didn’t want to see their son live a life with no purpose or reason, so they set up this business to give Ryan a job and to make his life similar to that of an everyday Aussie bloke.

Michelle will explain how she went about setting up and running Bolzy’s Go4 including how she used the principles of social role valorisation as one of the guiding principles for setting up a business for her son Ryan.

Planning for NDIS Reviews

This webinar will be presented by Sam Paior who will be presenting on hints and tips that will empower you to confidently go into to your plan review, armed with information to have the best chance of getting the supports that you need to live your best life. There will be a particular focus on getting support for people with complex needs who want more than just group homes and day programs.

Sam Paior is the founder and director of the Growing Space – a for purpose business which employs only disabled people and family carers offering Independent NDIS Support Coordination, Specialist Support Coordination and training.

Sam is a solo parent to two with disability. She holds many advisory roles in government and organisations across Australia, and has a particular interest in public speaking and plainly spoken training and communications about the NDIS and disability related topics.

Podio Demonstration and Q&A

This webinar is presented by Sheree Henley – Founder and Director of The Good Life Builders.

Podio is an easy to use and flexible online team collaboration tool that you change to fit in with the way you and your team works

You can use it for things like staff training, medical appointment notes, goals and plans, receipts, shift reports and staff meeting minutes.

Sheree demonstrates Podio and outline the service she offers to families to implement Podio.

The Family Governance Model

This webinar is presented by Michaela Kennedy – Director of The Jeder Institute

The family governance model involves a group of family and friends of a person with a disability who know the dream, desires and preference of this person well forming a legal entity and a board of directors or committee that meet regularly to ensure the person’s life is going well,  supports are working towards goals and resolve any issues.  The legal entity can also act as an employer to directly employ support staff.  This board or committee continues operating if / when parents are no longer able to oversee the supports.

In this webinar Michaela outlines more about what the family governance model looks like, how it works and the service that the Jeder Institute offers.

Legal Structures for Directly Employing

This webinar is presented by Robert Erb who is a Business Advisor and a Certified Practicing Accountant with over 20 years experience in tax and accounting.

Robert covers:

  • Why directly employing staff as a sole trader or under a WPN can be a risk and why having a legal structure might be advantageous
  • General guidelines for the kinds of legal structures you can set up to directly employ disability support staff
  • The advantages and disadvantages of the different structures
  • The general steps for setting one up
  • How an accountant can help

    July 1, 2022 Update to the SCHADS Award

    This webinar will be delivered by Michelle Gabauer from Effective HR.

    Michelle will explain the  changes to the SCHADS Award being implemented on July 1, provide scenario examples and answer any questions you have about these changes so that you can ensure you comply with fair work laws.

    Michelle Gabauer will cover:

    • Minimum engagement
    • Workers to be paid for broken shifts and stricter rules around broken shifts
    • Worker reimbursement for client cancellations
    • Working outside of hours
    • Entitlements for performing ‘remote work’ after hours
    • Overtime rates and on-call allowances
    • Plus, lots of other minor changes

    Self Managing Teams

    This webinar will be presented by Anita Speed, Management Consultant, Organisational Change Manager and Mum.

    Nowhere near enough attention is focused on team structure and dynamics. Too many families are having to step in when the team wheels start falling off, or when key people leave – especially when the person with a disability requires support in decision making and management. Self Managed Teams is one structure that may help sustain consistent and high quality support when things change.

    Implementing Health & Safety

    This webinar is presented by Janelle Jamieson from Effective HR.

    Janelle has over 15 years’ experience working in health and safety and workers compensation. She’s particularly interesting in working with families and support workers who want to implement safety in a simple and balanced way, who are not sure where to start.

    In this webinar Janelle  covers

    • What is Workplace Health and Safety
    • Safety Management System
    • WHS Responsibilities
    • Incidents and Hazards
    • Risk Management
    • Injury Management
    • Keeping a simple and balanced approach

    Keypay: An Online Payroll Tool

    This webinar is by Michelle Gabauer from our partners Effective HR.

    The SCHADS Award set by Fair Work provides pay rates and conditions of employment such as leave, overtime, and shift work entitlements. Keypay enables you to manage rosters, timesheets, payruns and leave and it automates compliance with the SCHADS award. Keypay provides significant time savings and a reduction in manual processes.

    Michelle will demonstrates how keypay works and answer any questions.

    Michelle also outlines the service that Effective HR offers to set you up on Keypay.

    Writing a Job Advert

    This webinar is presented by Sheree Henley, founder of The Good Life Builders.

    Sheree has been directly employing a team of staff for her son Isaac for over 6 years and has learned some recruitment methods that have proven to be highly effective over the years – helping her to find skilled, reliable support staff that her son Isaac likes and who stay the long term.

    In this webinar Sheree shares her techniques for writing job adverts for support workers.

    Setting up a Microenterprise

    This webinar is presented by Sheree Henley from the Good Life Builders.

    Sheree’s son Isaac has his own delivery business called Isaac Delivers. It was crafted around his love of driving in the car and meeting people, his skills in carrying things and his need for regular routine.

    Sheree covers how she…

    • grew to understand what Isaac really loved to do
    • identified potential business options
    • tried out and tested ideas
    • set up business processes as simply as possible found clients
    • plans for the future

    Introduction to Circles of Support

    This webinar is presented by Sheree Henley from the Good Life Builders.

    Sheree set up a circle of support for her son Isaac in 2007. It is still going today and together the circle has helped Isaac go to mainstream school, set up a microbusiness, live in his own home, directly employ his own staff, plan for the NDIS and more.

    Sheree discusses:

    • What is a circle of support?
    • Why might I want one?
    • Who could I ask to join?
    • How do you ask?
    • What do circle members do?

    Understanding Insurance

    This webinar is presented by Gail Murray who is a Senior Account Executive at Arthur J Gallagher.

    Gail has worked in the insurance industry for 27 years. She has a son on the Autism Spectrum and through her own journey of supporting her son, has specialised in providing insurance advice to the Disability Sector for the last three years.

    In this webinar Gail covers:

    • Types of insurance policies

    • What they cover

    • How insurers will respond in an event of a claim.

    Managing Staff Peformance

    This webinar is presented by Sheree Henley from the Good Life Builders and Michelle Gabauer from our partners Effective HR. 

    Sheree and Michelle will be presenting on:

    • How to give feedback in a way that preserves good relationships and motivates improvement. 
    • What disciplinary actions are available to me if performance doesn’t improve?
    • What is termination of employment?
    • What is an unfair dismissal?
    • How do I terminate a staff member lawfully?
    • What entitlements should be paid on termination?

    Guardianship & Alternatives

    This webinar is presented by Helen Connolly who is the Deputy Public Trustee and Guardian and the Senior Director of the Guardianship Unit in the ACT.  

    She’s also a mum of a young woman with a disability.  

    Helen explains:

    • What is guardianship?
    • What’s involved in being a guardian?
    • How do you become a guardian?
    • What are the alternatives?
    • What do I do when I come up against an organisation in the community that says I must be a guardian, when I don’t think I do
    • How can circles of support and microboards help?
    • What if my family member cannot form a signature? 

    The Importance of Policies & Procedures

    Michelle Gabauer from Effective HR presents this webinar.  

    Effective HR are degree qualified, experienced Human Resources and Industrial Relations Specialists.

    Michelle explains:

    • What is the difference between policies, procedures and training
    • Why do we need them?
    • Case studies of how Policies have been used in Fair Work proceedings
    • How to implement policies and procedures with your team
    • What makes a useful Policy manual?
    • Overview of The Good Life Builders Policy Handbook
    • How and why it was written the way it was
    • How you can purchase the Good Life Builders Policy Handbook

    Introduction Participant Owned Service Provision

    Good Directions supports NDIS participants to set up their own Not for Profit Support Service and facilitate receiving funds usually kept by service providers to pay their own overheads.

    This frees NDIS participants from the restrictions of NDIS cluster categories and makes funding available for rent, purchasing a home, a car, food and other personal costs.

    Families still get total control over who they employ and manage their own teams.

    Good Directions also handles all the claiming of NDIS funding for staff freeing you up for more important things.

    In this webinar, Good Directions CEO Peter Knight and NSW/ACT Operations Manager David Sneyd further explains the model.


    Michelle Gabauer from Effective HR presents this webinar.  

    Effective HR are degree qualified, experienced Human Resources and Industrial Relations Specialists.

    In this webinar Michelle outlines The SCHADS award rules that affect rostering such as

    • Rostering rules for different types of employees – casual, part/full time
    • Minimum and maximum hours
    • Breaks 
    • Times between shifts
    • Sleepovers and excursions
    • Broken shifts, 24 hour shifts 

    Changes to Fair Work Rules for Casual Workers

    Michelle Gabauer from Effective HR presents this webinar.  

    Effective HR are degree qualified, experienced Human Resources and Industrial Relations Specialists.

    In this webinar Michelle outlines:

    • The changes to the Fair Work rules for casual workers
    • The implications for Employers and what they need to do to comply with new laws